Director of Operations Ottawa

Job Description

Job Description

Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.

About Our Client :

Our story begins in 1996, when our founders opened their first franchise restaurant. With two young children in tow, they dedicated themselves to building their new business based on two core values - treating people right and giving back to the community. Almost thirty years later, family values continue to guide our organization. We have grown and now serve several communities throughout the Ottawa-Valley, but we remain a family-run organization. We expect our restaurant leaders to take care of our team members first, knowing that if we take care of them, they will take care of our guests.

The Role :

RESTAURANT FOOD SERVICE EXPERIENCE IS A MUST!

The Director of Operations is the leader for all day-to-day operations for our restaurants in the Ottawa and Ottawa-Valley. Currently there are 5 restaurants, with a 6th under construction and plans to add several more. The Director is responsible for driving operations excellence, exceeding the brand's high standards for quality, service and cleanliness and ensuring the restaurants in the market are always sharp, safe and ready for business. The Director of Operations achieves success by building a winning team capable of executing our plans and by growing EBITDA in accordance with good business practices. We are a group of down-to-earth and results-oriented people with a vision to be the best operated Quick Service Restaurants in Canada. If you are highly motivated, genuine, disciplined, committed, honest and extremely organized, with a successful track record in driving sales, then we WILL be right for you!

People

• Represent the company Mission, Vision, and Core Values
• Find, train, certify, develop, and retain high quality District Managers in the future as we grow
• Lead, Manage and Accountability for District Managers as we grow
• Foster employee retention by maintaining a respectful working environment throughout the organization

Quality

Systems & Process Execution

Planning

Development

Culture

Knowledge / Skills / Abilities

Advanced understanding and technically competent in all quick-service restaurant operating systems is a must!

Key Performance Indicators

KPIs are measured at the portfolio level

Education