- Work Term : Permanent
- Work Language : English
- Hours : 44 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
- or equivalent experience
Work site environment
- Non-smoking
- Air conditioned
Work setting
Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision
16-20 people
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Windows
Security and safety
- Bondable
- Basic security clearance
Transportation / travel information
- Valid driver's licence
- Own vehicle
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Other benefits
- Free parking available
- On-site amenities
- Parking available
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