Customer Service

Camp Tournesol’s mission is to inspire a lifelong love of the French language by providing an inclusive and engaging camp experience. We aim to welcome children of all backgrounds and French language levels, offering opportunities to grow in confidence and proficiency. Through fun, immersive activities, we help campers build a strong foundation in French while creating unforgettable memories. We’re looking for someone to join our team in Embro that will assist us in preparing for the 2026 camp season.

Why join Camp Tournesol Espoir?

Monday to Friday work schedule – weekends off!

Canada Day and Civic Holiday Off

Fun work environment and culture

Career pathing

Responsibilities

As Customer Service, your duties and responsibilities may include some or all of the following:

• Supporting the Recruiting Team by communicating with applicants, handling contracts and onboarding of new employees;
• Supporting customers with all inquiries and providing exceptional service;
• Answer phone calls and emails from customers, staff; working with Enchant software
• Demonstrating professionalism, a positive attitude, thoughtfulness and stability in decision-making;
• Being self-confident and able to accept and adopt constructive feedback;
• Providing appropriate feedback to, and communication with parents or guardians whenever needed, and immediately when emergency contact with parents/guardians is required;
• Abiding by Camp Tournesol policies and procedures;
• Carrying out other reasonable duty requests from any member of the Management Team;
• Supporting and addressing camp staff concerns

Successful Candidates Should Possess:

• High School Diploma or equivalent;
• Inspirational and creative thinking skills
• Proficiency with office applications, and aptitude for learning new software and systems
• Customer service-oriented mindset
• Teamwork and collaboration skills with the ability to take initiative
• Strong planning and organizational skills, with the ability to adapt to change
• The ability to anticipate problems and opportunities, and develop effective solutions
• Excellent communication and interpersonal skills
• Must be able to commute to workplace location, this is an in-office position
• This position may be funded through the Canada Summer Jobs program. Applicants must be Canadian citizens, permanent residents, or protected persons to be eligible

What to Expect

This is a full-time, temporary contract role that is a great opportunity for people who enjoy working with a team.

Hourly Wage

$19.60 per hour

Camp Tournesol is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage applications from all qualified individuals and welcome those who may contribute to further diversification, including Indigenous youth, racialized youth, Black youth, youth with disabilities (visible or invisible), 2SLGBTQI+ youth, and youth living in rural or official language minority communities. This position supports national priorities by providing meaningful work experience and employment opportunities for youth from underrepresented groups and those living in official language minority communities and contributes to local priorities through children and youth programming.

We are committed to providing accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout the recruitment, selection, and employment process.