front desk agentHotel FENG by BWSC • Parksville, BC, CA
front desk agent
Hotel FENG by BWSC • Parksville, BC, CA
30+ days ago
Job type
- Full-time
- Permanent
Job description
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
- Provide customer service
- Computerized bookkeeping system
- Internet
- Fast-paced environment
- Standing for extended periods
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
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Front desk agent • Parksville, BC, CA
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