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Customer Service Coordinator (Vancouver)
Customer Service Coordinator (Vancouver)Legal operations • Vancouver, British Columbia, Canada
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Customer Service Coordinator (Vancouver)

Customer Service Coordinator (Vancouver)

Legal operations • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Youll join our Enterprise Support Services (ESS) team helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability.

Your key responsibilities

As an Office Services clerk you are responsible for office services related activities. You are a driven professional who enjoys working in tandem with your WSG (Workplace Services Group) colleagues while striving to understand and anticipate customers needs to exceed expectations.

  • Mail / Courier : sorting distributing documents & packages as well as preparing documents & packages for delivery.
  • Equipment management : Understand and operate office equipment place service calls as needed
  • Supply provisioning & inventory control : Ordering maintaining & distributing office supplies
  • Occupational Health & Safety : Member of the OH&S committee
  • Light housekeeping : wiping down counters emptying dishwasher
  • Reception relief : For breaks lunches other times away
  • Scanning / photocopying / binding
  • Office maintenance : Coordinating office / furniture repairs
  • Meeting / Event preparation : Room setup including catering teardown / clean up.
  • Overtime required as needed

Skills and attributes for success

  • Committed to contributing to a strong team culture to ensure success
  • Develop and maintain relationships to efficiently leverage expertise
  • Sound judgement regarding confidential and sensitive matters
  • Proven ability to meet multiple and / or unexpected deadlines in a demanding environment
  • What we look for

  • Exceptional client service experience
  • Aptitude to differentiate when to act independently or team with others
  • Ideally youll also have

  • Professional services firm experience
  • Facilities experience
  • Post-secondary education
  • What we look for

    We are looking for candidates who are highly motivated analytical logical thinkers and have a very strong attention to detail and the ability to meet multiple and / or unexpected deadlines in a demanding environment.

    What we offer you

    The EY benefits package is designed to support your physical emotional financial and social wellbeing. Our extensive benefits include comprehensive medical dental and prescription drug coverage as well as mental health benefits a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off including personal days vacation days and additional firm-wide holidays along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

    Learn about our commitment to DE&I at you ready to shape your future with confidence Apply today.

    To help create the best experience during the recruitment process please describe any accommodations you may need.

    The salary range for this job in British Columbia is $40000 to $60000. Individual salaries within this range are determined through a wide variety of factors including but not limited to education experience knowledge skills and work location city.

    Inclusiveness at EY

    Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting ourneuroinclusionand accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.

    EY Building a better working world

    EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

    Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

    Required Experience :

    IC

    Key Skills

    Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 40000 - 60000

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    Customer Service Coordinator • Vancouver, British Columbia, Canada

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