IT Manager (Permanent)

CoreFactor is searching for an IT Manager on a permanent / full‑time basis for a client in the GTA.

The information technology (IT) Senior Manager will be responsible for the management and administration of all aspects of the firm’s IT infrastructure, including a focus on server architecture and ensuring business continuity. This includes overseeing the cybersecurity, installation, maintenance and upgrading of hardware and software; managing IT staff; providing technical support to employees; and creating short‑ and long‑term IT strategic plans that meet the firm’s strategic goals.

This role will be based in the Courtice office and will require some travel between the firm’s four offices : Peterborough, Lindsay, Courtice and Cobourg. The incumbent must be available for emergency support after hours and on weekends.

Responsibilities

In this leadership role, you will empower teams with the tools and technology they need to do great work.

Management

• Manage direct reports, including hiring, performance management, mentoring, and training and development
• Develop, implement and enforce IT policies and procedures, including cybersecurity, data security, disaster recovery and regulatory compliance
• Develop and maintain IT process documentation and design
• Successfully lead and manage IT projects, including digital transformation initiatives and AI adoption
• Develop and ensure adherence to departmental budgets
• Provide insight into technology operations utilizing reporting from all available sources
• Ensure delivery of services in accordance with industry best practices
• Design and implement reporting and tracking of firm technology resources
• Analyze systems and identify any potential improvements
• Manage relationships with third‑party vendors, including software and hardware providers and external IT consultants

Strategic Vision

Communications

Qualifications

Working Conditions

The IT Senior Manager will work in an office environment with normal business hours; extended hours may be required during the firm’s busy season (February – June). Occasional evening or weekend work may be required to perform system maintenance or upgrades. The position will require regular travel to other firm locations or vendor offices.

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