IT AnalystJ&M Group • London, ON, CA

IT Analyst

J&M Group • London, ON, CA

30+ days ago

Job type

Full-time

Job description

Overview

Join to apply for the IT Analyst role at J&M Group .

Responsibilities

Good Knowledge on ITIL processes (Incident Management, Change Management, Problem Management, Knowledge Management, CMDB, CI, SLA.)
Hands on Experience with installation and upgrading of CAD, CAE, and other applications
Good knowledge in Autodesk, Bentley, Bluebeam product license administration and product assignments, installation, bug fixes.
Hands-on experience in license administration of various COTS applications like AutoCAD, Revit.

Qualifications

Competencies : Digital; IoT Intelligent Edge Computing

Experience (Years) : 4-6

Essential Skills

Good organizational, written, and oral communication Skills.

Creation of license usage denial reports and budget allocation reports periodically.

Working with different stack holders (like network team, AD team, SCCM team, Security Team and End user computing Team) to resolve application installation, deployment, and license issues.

Working closely with SMEs and Key-users to know their requirements and issues

Good Knowledge in Linux Administration

Good understanding of Product life Cycle Management processes

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

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IT Analyst • London, ON, CA

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