Job Description
Job Description
Job Title : Business Systems Analyst / IT Operational Analyst
Contract Duration : 10 months (Extension possible)
Pay range : C$30 - 40 / hr
Location : Scarborough, ON
Work Type : Onsite 5 days a week in Barrie or Scarborough
Summary of day-to-day Responsibilities :
- Lead strategic technology initiatives, build, and maintain key elements of the firm’s enterprise infrastructure and associated project portfolio
- Business Systems Analyst provides leadership for the delivery of 24 / 7 service operations and KPI compliance and audit. Establish and maintain metrics, key performance indicators, and service level agreements to continually improve the DC
- performance.
- Manage remote sites as well as schedule / monitor work performed by third-party vendors.
- Business Continuity Plan Management, assuring our BCP documentation is current and approved by management
- Attend meetings to capture business requirements for DC Capacity planning and workflow management. Maintaining corporate databases and ensuring compliance with internal and external audit regulations.
- Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.
- Promptly schedule equipment installs and cabling requests, and engage partners. plan parallel work streams when possible.
- Partner closely with stakeholders to improve production environment stability.
- Leads the support of Data Center infrastructure
- Reviews, participates and implements procedures.
- Research industry standards, best practices, and new innovations in technology and makes recommendations.
- Provide quality service and solutions consistent with objectives and client requirements.
- Effectively handle incident management for outages.
- Ensure timely notification and escalation of possible issues / problems, options, and recommendations for prompt resolution.
- Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality, and operations.
- Proficient with fluke testers fiber, testers, and scanner
- Knowledge of interrelated power, space, and cooling as it relates to Data Centers. Provide expertise in other functional areas (technology, trends, and processes).
- Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.
- Deploy base infrastructure components for all environments.
- Follow change management procedures. ensure proper testing, sign-off, and monitoring.
- Monitor system life cycles, and ensure specifications and functionality support business. objectives and architecture decisions.
- Use meaningful metrics to monitor the environment's performance.
- Business Systems Analyst participates in disaster recovery planning (Define, Review, Test).
- Traveling between sites is required occasionally
Required Experience :
3+ years of experienceMust Haves :
Data Center experienceServiceNow ticket monitoringTroubleshooting network connectivity experienceRequirement gathering experienceITL experienceDCIM experienceAsset management experienceNice to Have :
Warehouse management experienceTelecommunications design experienceDISQUALIFIERS – is there any information / experience on a candidate’s resume that would disqualify them from consideration for this position?
Our client is looking for Canadian Citizens or Permanent Residents.About The Company :
Top 10 banks in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.25-17328 : #gttca #LI-GTT #gttjobs #LI-Onsite