front desk agentiHotel and Conference Centre Red Deer • Red Deer, AB, CA
front desk agent
iHotel and Conference Centre Red Deer • Red Deer, AB, CA
23 days ago
Job type
Full-time
Permanent
Job description
Education : Secondary (high) school graduation certificate
Experience : Experience an asset
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Assist clients / guests with special needs
Contact customers to deliver requested wakeup calls
Employment terms options
Evening
Morning
Employment terms options
Weekend
Work Term : Permanent
Work Language : English
Hours : 30 to 40 hours per week
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Front desk agent • Red Deer, AB, CA
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