Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world‑class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Recreation Attendant (Supervisor). Whether our guests are swimming, boating, biking, or using the fitness centre, the thoughtful attention you provide as a Recreation Attendant will make them feel welcome and valued.
What you will be doing
- Consistently offer professional, friendly and engaging services
- Follow departmental policies, procedures and service standards
- Maintain cleanliness of Pool, Kids, and Games Rooms, Health Club, Recreation areas including Tennis Courts, Outdoor Activity Centre, Change Rooms, and the Boathouse
- Assist with special events and activities as required including organizing waivers
- Responsible for float and management of all revenues during shift from rentals of equipment and sales of merchandise
- Conduct and enhance departmental orientation and training for all new Recreation Colleagues
- Assist with planning, organizing and leading children’s programs and Kids Camp for conference, and hotel package groups
- Assist with weekly Departmental audits
- Submit weekly month end inventory counts
- Assist with familiarizing guests and colleagues to the Recreation facilities
- Conduct History tours, nature walks, hikes, bike rides, and boat tours as necessary
- Process guest checks in a timely and efficient manner
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Other duties as assigned
Qualifications
Experience with outdoor activities – kayaking, canoeing, biking, and hiking requiredExperience with children requiredMinimum 1‑year supervisory experience requiredComprehensive background check requiredCurrent First Aid and CPR certification requiredPleasure Craft Operators Card requiredPro Serve certification requiredExcellent communication and organizational skillsStrong interpersonal and problem‑solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast‑paced environmentAbility to work cohesively with fellow colleagues as part of a team with minimal supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesVisa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits
Starting rate of Pay : $17.86 per hourSubsidized staff accommodation assistance providedOne complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf CourseAutomatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with AccorAbout the Application Process
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Apply Today
Whether you're just launching your career or looking for a new adventure, we invite you to visit https : / / www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence : JPL.careers@fairmont.com
Want to learn more about this opportunity? View the complete job description by clicking this link : Recreation Attendant.pdf
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