Inside Sales Support Field

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions offering a full line of reliable and innovative inkjet thermal transfer laser print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety regulatory and retailer compliance better product recalls and improved manufacturing processes.

The Role :

In this role youll be responsible for supporting our Key Account Management (KAM) team aligning with the companys key strategies maximizing value to the customers and increasing the companys revenue.

Job Responsibilities :

• Interact directly with Account Managers and extended Support Team (Pre-Sales Engineers Supplies & Services Account Rep Field Service Managers Project Managers)
• Follow up on opportunities and quotes in prioritization and alignment with the Account Managers facilitating accurate forecasting and maximizing revenue generation.
• Proactively manage data in assigned accounts ensuring it is complete and up to date (account information / Contacts / Install Base / Competition).
• Coordinate among different stakeholders in order to address complex deals / quotations and preparation upfront of the presentation.
• Prospect new customers to capture new opportunities.
• Install Base Opportunity management and qualification of automatically generated renewal opportunities together with the account owner.
• Ensure Customer Satisfaction is at the highest level and get ahead of any major issues in coordination with the customer help desk team.
• Monitor Projects Schedule and Delivery.
• Provide support for Quarterly Business Reviews.
• Customer Digital Engagement and prospecting through LinkedIn navigator.

Job Requirements :

Work Arrangement : Remote

Pay Range : $28.00 - $37.00per hour

Bonus Eligible : This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates education / training the positions location and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Attention Applicants : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process please let us know. Likewise if you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contact for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Sales

Key Skills

Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX

Employment Type : Hourly

Experience : years

Vacancy : 1

Hourly Salary Salary : 28 - 37