Senior Strategy & Operations Associate

Summary

We are seeking a Senior Strategy & Operations Associate to join our Strategy & Operations team. This role is available to candidates in either Vancouver or Toronto.

What your team does

Strategy & Operations sits at the center of our business. Our team is responsible for establishing our corporate strategy in partnership with the C-Suite, Product, Corporate Development, and Finance, as well as scaling Clio’s operating rhythm as the company grows. You’ll be aligned to a set of business segments where you’ll support the General Manager / Product Manager in determining immediate and long-term business strategy, facilitating annual planning, setting OKRs, building business / investment cases, and supporting business review rituals to measure performance, seize opportunities, and course-correct as needed. You will bring an objective eye, outside thinking, and a holistic company perspective to the domain experts and leaders at Clio.

Who you are

You have excellent business acumen across functional areas, enjoy problem solving in collaboration with others, and possess curiosity and excitement in navigating ambiguity. You have outstanding communication and interpersonal skills and are comfortable forming and sharing opinions, but with an open mind to shift thinking as new information comes to light. You’re looking to join a high-impact, hard-working team that will undoubtedly grow you professionally.

What you’ll work on

Synthesize business insights to quantify, frame, and evaluate tradeoffs to deviations from operational targets and prepare executive-level presentations in support of key business reviews.

Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders.

Lead research on growth opportunities through market sizing, competitive landscape assessment, collaboration on product strategy & differentiation, go-to-market fundamentals, and financial modeling.

Support product strategy by building long-range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI.

Facilitate synthesis of cross-functional research and analysis, summarize strategic insights to develop business cases and implementation plans.

Provide general analytical support for operational and strategic decisions across the company.

Operate as an embedded strategic management consultant and resource.

What you may have

4-6 years of work experience in a relevant field (e.g., strategy & operations, product strategy, management consulting, investment banking, business development).

Experience with market sizing, competitive landscaping, and financial modeling.

Strong focus on strategic thinking and analytical problem solving.

Strong interpersonal skills; excellent written and verbal communicator.

Self-motivated, independent, and deadline-oriented.

Understanding of how to measure and evaluate performance across all business functions.

Strong ability to query, analyze, and synthesize insights using a variety of datasets.

Demonstrated interest in improving your craft by using AI.

Serious bonus points if you have

MBA

BizOps experience in a high-growth tech company

What you will find here

Compensation is a main component of Clio’s Total Rewards Program. We have developed programs and processes to ensure fair and competitive pay practices that support our human and high-performing culture.

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.

Hybrid work environment with in-office expectations for local Clions (Vancouver, Calgary, Toronto, and Dublin) at least 2 days per week on Anchor Days.

Flexible time off policy, with an encouraged 20 days off per year.

RRSP matching and RESP contributions.

Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Salary information : The full salary range for this role is CAD 106,300 to 143,700. Salary bands may differ by location and currency. Final offer depends on experience and skillset. There are separate salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We are committed to diversity, equity and inclusion. We encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process; please let us know if you require any accommodations.

Learn more about our culture at clio.com / careers.

Disclaimer : We communicate with candidates through official @clio.com email addresses.

Clio is a global leader transforming the legal experience and increasing access to justice. We foster a human and high-performing culture that supports career development and collaboration.

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