Client Service Ambassador - Eastern Zone.

Overview

Job Skills / Requirements

The Client Service Ambassador is a non-traditional security role that provides a customer-focused liaison within select Emergency Departments. This role focuses on proactively engaging patients and visitors to improve the “client experience,” prevent or reduce aggressive or disruptive behaviour, and employ verbal intervention strategies through respectful, supportive interactions. The Client Ambassador promotes a safe environment and high-quality patient-focused care. The role is characterized by non-judgmental, people-focused interactions.

The Client Service Ambassador does not engage in physical interventions unless necessary to protect themselves or others. Whenever possible, the Client Ambassador will involve site Security and / or the Code White team for physically aggressive or threatening behaviour.

Position Details : Schedule Example :

• As Needed

RESPONSIBILITIES

COMPETENCIES & SKILLSETS

PREREQUISITES

Why choose Paladin?

Get paid your way with flexible daily pay options!

Education Requirements (All)

High School Diploma / GED

Certification Requirements (All)

First Aid, CPR Level C

Code of Conduct / Vulnerable Sector Check