Transcription Services Representative

At Veritext we focus on the details so legal teams can focus on the case.

About the role :

Providing our clients with exceptional service is the foundation of our Transcription Services it is your goal to exceed client expectations.

What youll get to do :

• Assisting with court transcription orders.
• Inputting important information into databases (e.g. transcription requests due dates and information related to audio recordings and transcriptionists).
• Downloading and checking new incoming jobs (e.g. confirming correct audio and time estimates).
• Receiving Parole Board requests.
• Receiving downloading and reviewing audio paperwork and other files.
• Accepting work requests from transcriptionists.
• Assigning work to transcriptionists and uploading associated files.
• Receiving completed transcripts and reviewing for completion.
• Creating PDF transcripts and other necessary files.
• Sending completed transcripts and associated files to requestors and other entities.
• Communicating with transcriptionists including answering questions and providing constructive feedback as necessary.
• Having knowledge of all transcription contracts and acting as a resource for transcriptionists regarding quality standards and contract requirements.
• Advising the billing department of page counts.

The kind of teammate were looking for :

Whats in it for you :

Competitive compensation and total rewards package

About Veritext :

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms government agencies and enterprise corporations we provide access to innovative technologies and remote solutions the highest-quality network of reporters and legal videographers unmatched expertise in multiparty and complex litigation unparalleled client service and state-of-the-art conference spaces across North America.

Veritext is committed to delivering comprehensive client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

Veritext aspires to create a community based on collaboration innovation creativity and belonging. Our collective success depends on the robust exchange of ideas an exchange that is best when the rich diversity of our perspectives backgrounds and experiences flourish. To achieve this exchange it is essential that all individuals and stakeholders feel and experience an environment where they are welcome safe secure and heard. As such we do not discriminate on the basis of race color religion age gender identity or expression national origin disability veteran status sexual orientation marital status or any other classification protected by Federal state or local law. Any information provided will be used only in the compilation of data for EEO / Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and / or terms or conditions of employment.

About this posting :

Compensation ranges when noted represent the expected base pay compensation range for this role. Ultimately a number of factors including but not limited to your prior job-related knowledge and experience geographic location and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

If you need an accommodation for any part of the applicant process because of a medical condition or disability please send an email to or call a member of our People Team to let us know the nature of your request.

Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @ email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above please contact us directly at .

Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1