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Operations Manager

Operations Manager

LTIMindtreeMarkham, ON, Canada
3 days ago
Job type
  • Full-time
Job description

About US :

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Job Description :

Role : IT Asset Manager

As a vital member of the ITAM Operations team the IT Asset Management ITAM Analyst will oversee contribute and manage all IT Asset Management activities including Software Asset Management SAM And Hardware Asset Management HAM components. You will play a pivotal role in revising and implementing best practices to reduce life cycle cost risk reporting and supporting audit controls for all IT hardware and software within our various environments.

You will carry out data analysis to enable us to assure quality compliance and accuracy of ITAM data and will contribute to the development and delivery of a high-quality Asset Configuration and License.

Management Service that ensures that all service level targets are achieved or surpassed This will include the ability to Implement and maintain asset lifecycle information including status for technology-based hardware and software assets to Facilitate the business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance support and upgrade protection renewals are managed handled ordered in advance of their expiration.

Responsibilities :

  • Day-to-day running of and verification of all Configuration and Asset Management operational processes.
  • Reviewing the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved communicated.
  • Monitoring the population of the configuration management database.
  • Making sure that assets are uniquely identified according to naming conventions and ensuring that all IT personnel comply with identification standards for object types of environments processes lifecycles documentation versions formats baselines releases and templates.
  • Data Analysis and Reporting Provide in depth data analysis and reports to effectively communicate with both the IT team and business stakeholders.
  • Management of Software Licenses and Agreements Maintain oversight of software licenses warranties support agreements vendor contracts and maintenance agreements.
  • Developing and maintaining the configuration management process in collaboration with your other IT business stakeholders.
  • Regular Audits Organize and execute routine audits using ITAM tools and system automations to proactively identify asset related risks and propose solutions.
  • Contribution to establishing enhancing and refining ITAM Policies and Governance procedures.
  • Overseeing and managing hardware and software procurement.
  • Adherence contribution toward the implementation communication of configuration management plans processes and standards.
  • Adherence contribution toward the implementation and communication of the service asset management policy and standards.

Skills Required :

  • Self-Motivated and Ethical Self-motivated individuals with a robust work ethic are preferred.
  • Communication Skills Exceptional verbal and written communication skills are essential.
  • Microsoft Environment Proficiency Comfort and competence in working within a Microsoft based environment.
  • Customer Centric Approach Outstanding communication skills strong customer centric outlook with the ability to work in a diverse and inclusive workplace and the ability to work as part of a holistic team.
  • Relevant Experience You should have prior experience in a comparable role and be capable of showcasing your achievements in the day-to-day operations of and contribution towards establishing and integrating new IT Asset Management ITAM programs within organizations.
  • Subject Matter Expertise Demonstrated proficiency in Asset Management and Software Compliance in depth knowledge of these areas.
  • ITAM Tool Administration Experience managing tools effectively Flexera Tanium DDMI Assyst CMDB SNOW Service Now.
  • MS Word PowerPoint Teams Outlook SharePoint Medium to advanced Skillsets to allow for productive output in the role.
  • Data Analysis and Reporting Proficiency in data analysis and the creation of comprehensive reports.
  • MS Excel Advanced skillset in Excel Power Query Power Pivot Advanced Formulas and functions Pivoting reporting charting ability to manage collate configure large datasets into concise actionable reports for business planning and execution Ability to sort through large datasets to recognize develop and report on hidden or not easy to see business intelligence organizational actions or information that furthers IT Operations overall business goals.
  • Attention to detail with the ability to recognize errors in the application of process reporting and entering of related ITAM Data Overall ability to quickly notice operational patterns that indicate issues in collected data its storage or use and or how it relates to the other components of our processes.
  • Benefits / perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”) :

    Benefits and Perks :

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave
  • The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

    Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting.

    LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

    Safe return to office :

    In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.