Senior Manager, Military Family Services

CFMWS - WHERE PURPOSE MEETS PASSION! At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLE

The Senior Manager, Military Family Services will plan, oversee, manage, assess and implement the delivery of Military Family Services Program (MFSP) and will provide advice and guidance on programs and services and ensure consistent application of MFS programs, policies and services.

The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program Development. They will oversee activities aimed to support families through military challenges like relocations, deployments and transitions, specifically in relation to increasing their access of critical services.

They will liaise and engage with other teams within MFS and CFMWS to mobilize a network of support required to enhance the operational readiness of military members and the well-being of their families.

As a leader within MFS, they will be accountable for ensuring their teams are delivering on strategic initiatives and building key relationships with their peers and staff.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

Master’s degree in Social Work, Business Administration, Community Development or a related field AND some years of experience in the non-profit sector and / or family resources programs

OR

Bachelor’s degree in Social Work, Business Administration, Community Development or a related field AND several years of experience in the non-profit and / or family resources programs

Experience

In the development and implementation of community programs

In planning and facilitating presentations and workshops

In developing, interpreting, implementing and applying policies, procedures, and legislation / regulations

In budget administration

In project management

In personnel administration

In business planning

In the not-for-profit sector, an asset

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership. Skills and Abilities

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading : Advanced

Writing : Functional

Oral : Advanced

BENEFITS AVAILABLE

Health Benefits : Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance : Flexible work options and a wide range of paid / unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning : A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development : Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks : Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting : https : / / cfmws.ca / Benefits

OTHER INFORMATION

This is an on-site position with an assigned work location.

Interviews will be conducted in person.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening and a Vulnerable Sector Check.

START DATE

Feb 16, 2026

INCLUSION AND ACCOMMODATION CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.