Head of Engineering

Job Description

Job Description

Hyper-Reach builds mission-critical mass notification and emergency communication systems used by public safety organizations across North America. We operate high-reliability, real-time platforms spanning web, mobile, telephony, and cloud infrastructure at meaningful scale. Our engineers own systems end-to-end, make real architectural decisions, and modernize legacy technology with a focus on performance, security, and resilience. We value autonomy, technical excellence, and building software that truly matters.

About the Role

We’re hiring a Senior Engineering Manager to lead a small, high-impact engineering team responsible for our Hyper-Reach platform, telephony systems, and core infrastructure.

This is a player–coach role with full end-to-end ownership. You will be the primary technical leader overseeing architecture, delivery, quality, and day-to-day execution across product engineering, telephony integrations, and infrastructure evolution.

You’ll work closely with leadership while remaining hands-on with critical technical decisions and complex development work.

This role is ideal for a senior technical leader who enjoys breadth, ownership, and autonomy within a lean team.

What You’ll Do

Technical & Team Leadership

• Lead and mentor a team of 4 full-time engineers, plus external contractors.
• Act as the primary technical authority across the Hyper-Reach mass notification product, telephony products, and infrastructure.
• Lead architectural discussions, technical decision-making, and system design.
• Conduct code and design reviews to ensure quality, security, and maintainability.
• Continual evaluation of resource needs, including interviewing, hiring and onboarding to expand the team, when appropriate.

Delivery & Execution

Architecture & Systems

Hands-On Development

Continuous Improvement & Innovation

What We’re Looking For

Required Experience

Nice to Have