hostel manager

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work site environment

• Non-smoking

Work setting

• Youth hostel
• General office

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Establish work schedules
• Organize and maintain inventory

Supervision

• More than 20 people
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• First Aid Certificate
• CPR Certificate

Computer and technology knowledge

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• Google Drive

Security and safety

• Criminal record check

Transportation / travel information

• Valid driver's licence
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• 3 years to less than 5 years

Workplace information

• Hybrid

Health benefits

• Disability benefits
• Health care plan

Financial benefits

• Mileage paid