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customer service agent

customer service agent

Sani MarcVictoriaville, QC, CA
23 days ago
Salary
CA$21.44–CA$24.12 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years
  • Tasks

    • Answer inquiries and provide information to customers
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Explain procedures, risks and benefits to clients
    • Answer clients' inquiries and provide information
    • Type of experience

    • Call centre
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Workplace information

    • Hybrid
    • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Paramedical services coverage
    • Financial benefits

    • Group insurance benefits
    • Life insurance
    • Registered Retirement Savings Plan (RRSP)
    • Long term benefits

    • Long-term care insurance
    • Other benefits

    • Deferred Profit Sharing Plan (DPSP)
    • Free parking available
    • Paid time off (volunteering or personal days)
    • Travel insurance
    • Work Term : Permanent
    • Work Language : Bilingual
    • Hours : 37.75 hours per week
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    Customer service agent • Victoriaville, QC, CA