Education : Secondary (high) school graduation certificate
Experience : 1 year to less than 2 years
Tasks
Answer inquiries and provide information to customers
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Type of experience
Call centre
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?