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Retail Store Manager- Pen Centre
Retail Store Manager- Pen CentreLovisa • St. Catharines, Ontario, CA
Retail Store Manager- Pen Centre

Retail Store Manager- Pen Centre

Lovisa • St. Catharines, Ontario, CA
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Summary :

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role : As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities :

Sales & Performance Management :

  • Drive sales targets through effective team leadership and strategic planning
  • Analyze sales data to identify trends and opportunities
  • Implement and monitor KPIs to ensure store productivity
  • Lead by example in delivering exceptional sales performance

Team Leadership & Development :

  • Recruit, train, and develop store staff
  • Create succession plans to develop future leaders
  • Conduct performance reviews and provide coaching
  • Build and maintain a passionate, customer-focused team
  • Operations & Merchandising :

  • Ensure optimal inventory management and stock control
  • Implement loss prevention strategies to minimize shrink
  • Execute visual merchandising standards to maximize sales
  • Oversee opening and closing procedures
  • Maintain store presentation and cleanliness standards
  • Customer Experience :

  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty
  • Business Administration :

  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges
  • Required Qualifications :

  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred
  • You'll Excel If You :

  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail
  • We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

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    Retail Store Manager Pen Centre • St. Catharines, Ontario, CA

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