Operations Manager

Job Description

Job Description

Salary : $60,000-75,000, annualized salary

Job Title : Operations Manager

Location : Gilbert Centre, Barrie, Ontario

Employment Type : Full-Time

Compensation : $60,000-$75,000 / year, annualized salary

Reports to : Executive Director

Position Overview

The Operations Manager plays a central leadership role in ensuring the Gilbert Centre operates efficiently, sustainably, and in alignment with our mission and values. This position oversees the Centre's internal systems, human resources, finance coordination, and administrative functions, ensuring the smooth functioning of day-to-day administrative operations and compliance with organizational policies and legal standards.

Reporting to the Executive Director, the Operations Manager will optimize internal processes, strengthen operational capacity, and foster collaboration across departments. The position will also oversee social enterprise initiatives, non-funder restricted revenue streams, charitable gaming proceeds, donor management, and asset tracking.

The successful candidate will demonstrate strong leadership, organizational, and problem-solving skills, with an ability to balance strategy and execution while leading a small but dynamic operations team.

About Us

The Gilbert Centre is a registered, not-for-profit charitable organization incorporated in 1995 in response to the HIV epidemic in Simcoe County and Muskoka Region. The mandate of the Centre has since broadened to not only support people at risk of, living with, and affected by HIV and other sexually transmitted and blood-borne infections (STBBIs), but also to celebrate and support 2S-LGBTQ+ communities across our regions.

We take a broad social determinants approach grounded in social justice, health equity, and human rights. Our work is guided by harm reduction, sex positivity, and queer and trans inclusion. We envision a future that does not criminalize sex work or narcotics use and where all people are treated with dignity and respect.

Key Responsibilities

Leadership & Collaboration

• Lead operational strategy and administration in collaboration with the Executive Director and management team.
• Model and uphold the Gilbert Centres Leadership Expectations Framework in all management and staff interactions.
• Foster a collaborative, values-driven environment that emphasizes integrity, accountability, and shared problem-solving.
• Support management and staff through clear communication, timely follow-up, and transparent decision-making.
• Engage in ongoing professional development and build relationships with sector partners, funders, and networks to strengthen operational excellence and leadership visibility.

Finance & Administration

Human Resources & Labour Relations

Communications & Development

Organizational Sustainability & Culture

Qualifications

Required

Preferred

Compensation :

Why Join Us?

Equal Opportunity Statement

The Gilbert Centre is an equal opportunity employer. We strive to build an inclusive workforce that reflects the diversity of our communities. We strongly encourage applications from people with lived / living experience, Indigenous communities, 2S-LGBTQ+ individuals, people living with HIV / HCV, and members of racialized or equity-deserving groups. Accommodation is available upon request for applicants participating in all aspects of the selection process.