System Administrator (Linux/Windows)

System Administrator (Linux/Windows)

The System Administrator will provide Linux and Windows server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work.

Requirements

• Monitoring managed customer equipment
• Take lead on Project work
• Managing & monitoring the ticketing system queue
• Providing remote troubleshooting and onsite troubleshooting as required
• Performing administrative tasks and troubleshooting for managed desktop clients
• Reviewing and analyzing logs such as security and maintenance log files
• Escalating to next level technical/vendor support as needed
• Proactively contacting customers when critical events require
• Strong communication skills – written and verbal
• Excellent customer service skills in person, over the phone and via email
• Strong multitasking, troubleshooting and analytical thinking skills
• Good time management skills, the ability to work independently
• Strong customer service disposition
• Ability to multitask

Qualifications

• 4 years of Linux System Administration experience
• Good experience with Linux variants such as Centos, Debian, Red Hat, Ubuntu etc.
• 4 years of experience with Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 Admin
• Hands-on experience with VMWare
• Hyper-V experience is an asset
• Experience with various firewalls – CISCO, Fortigate, SonicWall etc.
• Juniper experience is an asset
• Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN
• A good understanding of TCP/IP and general networking and systems security

This is permanent position located in Toronto, ON with a salary of $63,000.00 – $78,000.00 per annum.