What we are about & What we expect from our User Support Team
Endossed is more than a payment solution : it is a way for users to break free from digital servitude. Endossed has built the world's first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms.
The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.
We won't rest until everybody knows. We're seeking a user support representative to join us on our mission to liberate the world from digital servitude.
You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless.
Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.
You will
The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by :
- Responding to requests via our direct chat in the application (Intercom)
- Responding to emails sent by users complaining or wanting help (Gmail)
- Creating content to automate the process of supporting users (blogs, videos, help documents)
- Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc
The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.
You will not be a fit if
- You are not driven and independant
- Have less than excellent verbal and written communication skills
- Are not hungry for success
- You do not possess these traits
- Relentlessness
- Grit
- Humility
- Curiosity
- Raw intelligence
- Integrity
- Courage
We value
- Experience with user support
- Amazing human beings who are hustlers and laugh in the face of adversity
User Support Representative
The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by: . We're seeking a user support representative to join us on our mission to liberate the world from digi...
Représentant du service à la clientèle/ Customer Service Representative
Position: Inbound Financial Care Customer Service RepresentativePoste : Représentant du service à la clientèle pour les services financiers entrants. Et nous sommes fiers de dire que plus de 70 % de nos dirigeants sont promus à l'interne !At Alorica, we're redefining what it means to be a global lea...
Bilingual Deskside Technical Support Specialist
Deskside Technical Support Specialist. Community college diploma in a related technical field or 2 years of relevant IT support experience. Provide desktop support for end-user computing, including software installation, troubleshooting, and assistance. Maintain and support AV equipment in conferenc...
Group Bilingual Customer Service Representative
Group Bilingual Customer Service Representative. Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!. Responsible for meeting and or exceeding individual performance targets as they relate to the business units’ customer service targets...
Administrative Assistant
Castle Hall is seeking a detail-oriented and proactive Administrative Assistant to join our team. Provide support to the CEO across a full range of administrative functions. Maximize the CEO’s time by proactively identifying and taking accountability for all administrative matters. Perform other adm...
Technical Support Specialist
LEVEL 1-2 DESKTOP/TECHNICAL SUPPORT. Provide 1st /2nd line technical support to INTERNAL(multiple corporate locations)/EXTERNAL(various retail locations) end user(s). Must have clear demonstrated key characteristics of a support enthusiast. ...
Sales Development Representative (Intern)- Remote
The Sales Development Representative will be responsible for inside sales, lead generation, communication, and business development activities on a day-to-day basis. This is an internship role for a Sales Development Representative at CausalFunnel. Despite challenges like the unreliability of sales ...
Chief Business Analyst Card Domain
A career as a Chief Business Analyst in the Card Domain team at National Bank, you’ll liaise with business teams and delivery teams. As part of an experienced team dedicated to the transformation of Domaine Cartes, you will contribute to projects in a team composed of project managers, business anal...
Cashier
Opportunities for advancement within the companyAn employer that's involved in the communityTeamwork and ongoing trainingA comprehensive training program for all new hiresA student incentive programAnd much more!At RONA, over 22,000 employees let their passion blossom every day.Our teams from the RO...
Représentant(e) des ventes externes - Senior Sales Representative
The Senior Sales Rep (SSR) utilizes a consultative sales approach in the sale of Waste Management services to small and medium sized accounts in an assigned territory/segment. This includes gathering appropriate marketing material and pricing plans, identifying customer needs and interests to determ...