Operations Process Specialist

What you’ll do

Reporting to the Manager, Operations Process; the Operations Process Specialist is responsible for the successful implementation of performance and process improvements such as cycle time enhancements, throughput increases, and productivity / cost improvements in a retail environment. The Operations Process Specialist will apply change management practices and continuous improvement methodologies such as Lean, Kaizen, Six Sigma and front‑line training. The Operations Process Specialist will lead improvement projects with multidisciplinary teams to achieve tangible benefits aligned to the corporate strategy.

In this role, you will be expected to :

• Work with leadership Lean Green Belt to execute the process improvement roadmap.
• Support analysis of labour model drivers to identify efficiency opportunities and recommend improvements that enhance operational performance.
• Lead and actively participate in operations improvement projects, applying a Lean Six Sigma methodology in partnership with business units and subject matter experts.
• Plan and facilitate workshops, time studies, process mapping exercises, and reporting activities that support decision‑making.
• Collaborate with project subject matter experts to map / re‑map process flows.
• Create and manage Standard Operating Procedures (SOPs) in partnership with business units.
• Manage the SOP Library (scheduled health checks and continuous improvement revisions).
• Work collaboratively with field leadership teams to implement new SOPs, evaluate operational process opportunities and manage the integrity of existing operational processes.

Who you are

What you bring

Benefits and Compensation

Our typical hiring range is between $53,000.00 and $88,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job‑related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role‑specific requirements.

This posting represents an existing vacancy within our organization.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Marks stands out for its commitment to comfort, quality and style. Marks is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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