Area Controller, CA - A3 - Vancouver, BC

Job Description

About the Role

As an Area Controller , your main focus will be on selling and profit in your Area through partnership and development of our store teams.

This hybrid / field role reports into the Area Manager and is based out Vancouver, BC.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Take main responsibility for maximizing Selling & Profit in the Area through performance of the physical stores

Execute the Commercial Plan for the Area based on the Regional plan

Secure Omni Customer Experience through qualitative & efficient Work Force Planning and operations

Partner with the Sales market team to set annual budget & forecast process for Sales, Efficiency & Costs

Guide the Area to reach top & bottom-line goals

Set hourly function plan with Store management to enable strong store operations, efficiency, and a great colleague and customer experience

Secure strong execution by aligning function plan and schedules.

Partner with the rest of the Area team to set the desired staff levels for all stores in your Area, in line with Sales market goals

Identify, develop and coach talents & foster multi-function collaboration

Required domestic and international travel up to 60% of the time

Qualifications

Who You Are :

Bachelor’s Degree, preferably in Finance, Business or Economics or equivalent experience

2-4 years of retail leadership or people management, preferably in retail management

1 3 years in a business analyst or finance role for a retail company preferred

Strong commitment and experience with providing a high level of customer service

Ability to coach and counsel staff and performance management and progressive discipline techniques

Inclusive, positive, open to feedback, willing to multitask and learn on the job

Strong commitment and experience with providing a high level of customer service

Ability to coach and counsel colleagues on performance management and progressive discipline techniques

Store orientation and commitment to store management development

Proficient at Microsoft Office and ability to adapt to company specific systems

Platform training skills and ability to communicate complex technical information in a simple and easy way

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years

You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

We are an inclusive company where you’re encouraged to be yourself at work

You will have access to a large global talent community, where career growth and aspirations have no limits

We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community

You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting.

H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code : PRO