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order desk agent

order desk agent

Johnston Industrial Plastics LimitedEtobicoke, ON, CA
3 days ago
Salary
CA$50,000.00–CA$60,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • Education : No degree, certificate or diploma
  • Experience : 2 years to less than 3 years
  • Work setting

    • Urban area
    • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Receive payments
    • Sell merchandise
    • Apply mathematical techniques to the solution of problems in scientific fields or other fields
    • Computer and technology knowledge

    • Database software
    • Internet
    • MS Excel
    • MS Outlook
    • MS Windows
    • MS Word
    • Transportation / travel information

    • Own transportation
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Personal suitability

    • Punctuality
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Screening questions

    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • Health benefits

    • Dental plan
    • Disability benefits
    • Financial benefits

    • Group insurance benefits
    • Life insurance
    • Pension plan
    • Registered Retirement Savings Plan (RRSP)
    • Long term benefits

    • Long-term care insurance
    • Other benefits

    • Learning / training paid by employer
    • Parking available