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After-Hours Support
After-Hours SupportScotlynn • Brantford, Ontario, Canada
After-Hours Support

After-Hours Support

Scotlynn • Brantford, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

With the continued growth in the industry Scotlynn is currently hiring After-Hours Support at our office in Brant ON with occasional weekend shifts at our Corporate Office in Vittoria ON. This role is for an organized and responsible person looking to provide evening and night support to our drivers and dispatch team.

Logistics & supply-chain experience is NOT a requirement; we look for attitude and work ethic.

ABOUT US

Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better our attention to detail our open communication our state-of-the-art equipment and our comprehensive farming procedures.

WHAT WE OFFER

  • Competitive Benefits Plan and Employee and Family Assistance Plan
  • $44200 starting salary
  • Full gym access with personal trainer
  • Corporate chef providing healthy meal options
  • Opportunities to strengthen local communities through Community Volunteer Program initiatives
  • Rewarding collaborative and lively workplace culture
  • Paid Time Off

THE ROLE

The After-Hours Support team assists our Drivers Dispatch and Fleet Managers in the evenings overnights and weekends. You will receive requests transmit messages track trucks and loads and communicate with customers drivers and the sales and operations teams.

You will be required to report to work on a 2-week shift rotation. Monday Friday shifts are 8 hours each Saturday and Sunday shifts are 12 hours each.

Week 1 : Monday Tuesday Wednesday Saturday.

Week 2 : Sunday Thursday Friday.

For Saturday and Sunday shifts you are required to report to the Vittoria office.

ABOUT YOU

Successful Scotlynn Candidates Have :

  • Excellent communication skills
  • Strong organizational skills
  • Excellent computer skills
  • Ability to work as a team member
  • Knowledge of PC Miler Electronic Driver Logs Mcleod Transportation Management Software
  • ACE / ACI and Customs experience
  • Knowledge of transportation / logistics industry
  • Work experience in customer-facing roles from the following industries is welcomed and appreciated : banking retail transportation trades hotels and hospitality.

    HOW YOULL SUCCEED WITH SCOTLYNN

  • Receive and deliver requests and information
  • Dispatch drivers for pick-up and delivery
  • Provide drivers with information about loads pick-up delivery Customs requirements traffic obstacles and other requirements
  • Address problems and requests by transmitting information or providing solutions.
  • Record information in the Transportation Management System Mileage Tracker and Electronic Driver Logs
  • Prioritize calls according to urgency and importance
  • Monitor the routes and load tracking according to scheduled delivery
  • Verify with drivers their timing to meet schedule requirements
  • Provide updates to customers Logistics Account Managers and Fleet Managers
  • YOUR COMMITMENT

  • This is a full-time permanent role
  • Two-week rotating schedule
  • Work at our Corporate Office every other weekend
  • HOW TO APPLY

    Interested in the role or want to learn more Submit your application online. Our team will contact applicants that have been selected for an interview.

    Additional Information

    Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests please reach out to our onboarding team at or 1- ext 2535. All candidates are encouraged to apply.

    Key Skills

    Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Support • Brantford, Ontario, Canada

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