Talent.com
Operations Manager

Operations Manager

Horizon NorthEdmonton, Alberta, Canada
19 days ago
Job description

Job Description

WHAT’S THE JOB?

Based in a world class Horizon North camp facility, salary based position flexible rotation based in the business needs with travel through Alberta in remote locations as well as British Columbia.

The  Operations Manager  is responsible for for supporting multiple sites with there daily operational needs as well as on site client relations . The successful candidate will bring their operational, people management and customer service expertise to the project to support the development of a dynamic high functioning teams.

This position is safety sensitive and requires drug and alcohol testing as a condition of employment.

Your work will include :

  • Ensure maximum client and guest satisfaction by providing over-all high-quality hospitality service
  • Ensure Horizon North’s standards are upheld and maintained daily regarding food quality, consistency, cleanliness, housekeeping and Health and Safety programs
  • Support hiring key positions initiatives and performance management of employees in coordination with Human Resources and the Lodge Managers
  • Training and development of the site teams to ensure high performance work place for the future.
  • Assisting and developing client relations at site level
  • Provide analysis and insight for revenue forecasts and budgets
  • Assisting sites with  staff schedules in accordance to client forecasts and revenue
  • Ensure profitability through budgetary adherence
  • Delegate  as required to support the daily operation of the lodges
  • Working on programs and initiatives for continuous improvement of the overall business

Qualifications

WHO ARE WE LOOKING FOR?

  • You have a minimum 5+ years of progressive hospitality management experience in hotel or related setting
  • You have post-secondary education in business, hospitality, or related discipline or area of focus
  • You have advanced proficiency with Microsoft office suite and you are experienced working with hospitality management software
  • You have a proven ability to analyze revenue reports including forecasting and scheduling

    • Additional Information

    WHAT’S IN IT FOR YOU?

  • Enjoy excellent work-life balance with flexible rotation requirements and accrued vacation included.
  • Extended health and dental benefits that are fully covered.
  • Travel time is paid.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

    • Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

    IND2