No longer accepting applications

COMMUNICATIONS ADVISOR

City of TorontoToronto, ON, Canada

30+ days ago

Salary

CA$86,716.00–CA$98,000.00 yearly

Job type

Full-time

Job description

Job ID : 52803

Job Category : Communications & Marketing

Division & Section : Strategic Public & Employee Communications, Strategy & Relationships

Work Location : City Hall, 100 Queen Street West, Toronto, M5H 2N2

Job Type & Duration : 2 Full-Time, Temporary (12 months & 24 months)

Target Hiring Zone : $86,716 to $98,000

Shift Information : Monday to Friday, 35 hours per week

Affiliation : Non-Union

Number of Positions Open : 2

Posting Period : 05-Feb-2025 to 20-Feb-2025

Are you looking to join a high-performing, fast-paced communications team where your work will truly make an impact on the lives of Torontonians? The Strategic Public and Employee Communications (SPEC) Division is responsible for communicating key City of Toronto programs and services to the public, City staff, and media.

We are seeking skilled Communications Advisors to join at least two of our five Centres of Excellence (COEs) within our division. We have two immediate openings in the Strategy and Relationships and Media Relations and Issues Management Centres of Excellence, but as part of this job call, we are also establishing a qualified candidates list for vacancies that we anticipate will soon become available. The candidate list is good for two years.

Hybrid Work Program

This position is eligible for enrolment in the Hybrid Work Program, which allows employees to work some days in the office and some days remotely, where operationally feasible as per the Remote Work Policy. Under the hybrid work model, People Leaders will determine remote work arrangements with their team that best support operational requirements.

Specifically for the Strategy and Relationships role, the successful candidate is expected to work two days per week at the Toronto Emergency Management office – located in the east end of Toronto – and an additional day per week at Toronto City Hall, located in downtown Toronto.

Major Responsibilities

Develop and implement strategic communications plans to inform and engage the public, City of Toronto employees, and / or the media.
Cultivate relationships with City divisions, agencies, vendors, media, and other interested parties to advance City of Toronto initiatives and campaigns.
Provide strategic communications advice and counsel to internal divisions and partners.
Collaborate with cross-functional teams to ensure impactful and consistent messaging across multiple channels and platforms.
Write, produce, edit and review engaging communications products including videos, news releases, web content, social media posts, advertisements, and newsletters.
Identify, anticipate and mitigate reputational risks, advising on emerging issues that can affect the City's brand and the achievement of its goals.
Establish KPIs, evaluate and measure outcomes against communications and / or operational objectives.

Key Qualifications

Post-secondary education in a discipline related to the job function (communications, marketing, public relations, journalism) or a combination of education, experience, and transferable skills.

Extensive experience developing and executing communications strategies and plans and developing various communications materials.

Experience in developing communications strategies that effectively engage diverse audiences in ways that are culturally appropriate, accessible, and inclusive.

Superior communication skills with excellent writing and editing skills for all communications channels and audiences.

Ability to communicate effectively with all levels of the organization.

Excellent organizational skills and attention to detail to prioritize and manage workload under tight timelines and competing deadlines.

Strong political acuity and awareness of municipal processes would be considered an asset.

For the Toronto Emergency Management portfolio, in addition to above :

Working knowledge of the Incident Management System (IMS), emergency management, business continuity, and crisis communications would be considered a benefit for the Strategy and Relationships role.

Prior experience in the nuclear industry or awareness of the energy sector would be considered an asset for the Strategy and Relationships role.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

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