DIRECTOR, PRODUCT MANAGEMENT

About Us

We’re a healthcare platform for humans, designed for real life. Pocketpills is Canada’s leading online pharmacy & medical care platform. Re‑imagining healthcare to make it accessible, affordable and built for people like you. Driven by our passion for innovation and customer‑care, we’ve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an arms‑reach away.

We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We don’t believe long line ups at the doctor’s office, confusing refill protocols & one‑size‑fits‑all advice, actually fit with what Canadians need, so we’ve changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we believe Canadians deserve a better way to manage their most important asset, their health.

Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket.

Position Overview

We are seeking a strategic and member‑focused Director of Product Management to lead the evolution of Pocketpills’ product portfolio. In this role, you’ll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross‑functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user‑centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high‑impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.

Key Responsibilities

Product Strategy & Growth

• Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast‑moving technology startup.
• Prioritize high‑impact initiatives that balance short‑term wins with long‑term scalability and growth.
• Adapt quickly to market feedback and evolving business needs with flexible planning.

Own Product Vision and Strategy

Drive Product Lifecycle Execution

Collaborate Cross‑Functionally

Conduct Market & Competitive Analysis

Member‑Centric Innovation

Establish and Manage OKRs

People Leadership

Qualifications & Experience

Benefits

Join our team and enjoy a benefits package designed to support your health and well‑being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work‑life balance, you’ll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!

The annual compensation is based on a number of factors and may vary depending on job‐related knowledge, skills, experience and alignment to the market.

Location

In Person, Surrey

“Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier‑free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.”

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