Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
The Operations Manager plans, coordinates and manages all mechanical operations, maintenance, energy management programs, and employee development programs to Hines quality standards and property operating objectives. The Operations Manager provides direct supervision of the operations staff. Responsibilities include, but not limited to :
Direct and assist with evacuations, bomb searches and life safety alarms as neededAssist emergency authorities and response teams in capacity of fire / life safety directorControl operations activities and building mechanical systems
Qualifications
Minimum Requirements include :
Completion of relevant College Diploma or Certificate, BES I&II certificate preferred
Five or more years of experience as a Building Operator or equivalent facilities technical trade
Two or more years supervisory experience required
Meet requirements of staff operations positions
Budget preparation and administration experience required
Hands on experience with mechanical systems, plumbing, electrical and life safety systems
Knowledge of blueprint reading and interpreting specifications and standards
Successful completion of the Introductory Core, Technical Core, Advance Core and Management Core Modules of the Hines Operations Training Program
Demonstrates knowledge of all the Hines Operations Efficient Practices and expert proficiency in multiple Efficient Practices including those under the employee’s responsibility; ability to provide training in those areas.
Knowledge of property management procedures and concerns
Ability to efficiently handle and coordinate multiple tasks and project assignments
Contract administration
Strategic supervisory and decision-making skills
Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices
Knowledge and proper use of basic hand tools (. socket sets, wrenches, pliers, screwdrivers, saws and hammers,
Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.
Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form
Analyze data and determine time, place and sequence of operations or action to be taken on the basis of analysis of data; execute determinations and / or report on events
Perform mathematical computations related to building operations for problem solving building comfort and operation issues
Communicate effectively both verbally and in writing
Possess strong computer skills in order to effectively administer and implement changing requirements within the operations programs
Interact with employees, visitors and contractors with poise and diplomacy
Maintain calm demeanor in emergency situations
Understand and apply correct usage of all personal safety equipment
Possess at minimum a current 5th Class Power Engineering certificate and be in good standing with ABSA
Strong financial analysis skills, interpreting, composing variances and controlling budgets
Strong problem-solving skills
Lift 25 lbs. or more.
Climb up and down stairs and ladders
Access remote work areas and confined spaces (., crawl spaces, roofs)
Use full range of manual dexterity (., sitting, squatting, bending, kneeling, walking, and lifting)
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends and some holidays
Work overtime as business needs deem appropriate
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.
Includes both the global Hines organization and RIA AUM as of December 31, 2023.