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Subject Matter ExpertAbilis Solutions Corp. • Montreal, CA
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Subject Matter Expert

Subject Matter Expert

Abilis Solutions Corp. • Montreal, CA
30+ days ago
Job type
  • Full-time
Job description

1) During pre-sales activities & RFP process :

  • Support the sales & marketing activities (attend various conferences and the CORIS® Symposium(s))
  • Contribute to RFI / RFP responses by identifying functional fits and gaps • Provide CORIS® product demos
  • Assist domain teams with understanding of RFP requirements

2) During the CORIS® implementation process :

  • Communicate with various stakeholders (within Abilis and within customer agency)
  • Contribute to COTS and high-level solution meetings
  • Serve as the primary CORIS and corrections expert in the COTS / Gap process
  • Facilitate communications to and from customer(s), raise flags to management when needed.
  • Provide training as needed to customer end users and / or trainers
  • Assist with data migration efforts, population of LOVs, and customer understanding of CORIS®
  • Assist customers with change management process
  • Support the UAT process by answering customer inquiries and performing triage of customer bugs
  • Support domain teams in the documentation of solutions to meet customer needs and identified gaps.

3) Within Abilis :

  • Support product initiatives, provide inputs, solution validation and promote product roadmap
  • Support internal teams by providing correctional and product expertise when needed
  • Assist in review of customer-initiated change requests
  • Respond to customer inquiries about CORIS functionality
  • Provide demos of product features to meet customer needs
  • Assist in the bug triage process
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Subject Matter Expert • Montreal, CA

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