Admin Manager / Service Coordinator

Job summary

We are excited to advertise a full time Admin Manager / Clinic Coordinator post within The Newcastle Eye Centre administration structure.

The postholder will work alongside other Admin Manager / Clinic Coordinators within the department to ensure the safe administrative management of all patients within our service.

We are looking for a candidate with significant experience across a range of processes including management / supervision of staff, allocation of work / resource, creation of standard operating procedures and training plans.

The candidate appointed will complete a team of three who although having individual responsibilities will be trained and expected to cover in the absence of colleagues.

The post offers exciting opportunities for experienced administrators with previous involvement in staff supervision / management who are looking to further develop their knowledge and skills.

Key Dates & Details

• Interview Date Friday 30 January 2026
• Hours per week : 37 hours 30 minutes

NO AGENCIES PLEASE

Main duties

Day-to-day management of admin staff within allocated areas of responsibility, including ensuring all staff are trained to a high level and kept up to date with process changes.

Completion of human resources related tasks including recruitment, staff appraisals and sickness absence reviews.

Assist with creation of Standard Operating Procedures for all defined tasks.

Attendance at meetings and training appropriate to areas of responsibility and communicating feedback to the wider team.

Working alongside the other Admin Managers / Clinic Coordinators within the service to ensure work processes are linked together so the service runs efficiently.

About the organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for you and for our patients. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from :

These include a range of flagship services which deliver cutting‑edge care and support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Staff benefits information is available under 'Documents to download' or 'Supporting documents' on our Trust site.

Job description & responsibilities

Provide a comprehensive, efficient and effective administration / secretarial service to the Directorate / Department.

The post holder will also :

Person specification – Qualifications & Education

Knowledge & Experience

Skills & Abilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service will be required.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer : The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address : Royal Victoria Infirmary, 317 02 Royal Victoria Infirmary, NE1 4LP

Website : https : / / careers.nuth.nhs.uk / why-us

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