computer systems analyst

Work setting

• Information technology (IT) infrastructure

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Operate automatic or other testing equipment to ensure product quality
• Execute and document results of software application tests and information and telecommunication systems tests

Computer and technology knowledge

• Android
• Cloud
• Hyperion
• Information Technology Infrastructure Library (ITIL)
• Microsoft Visual Studio
• Salesforce
• Tool Command Language (TCL)
• JavaOS
• Networking software
• Networking hardware
• Internet
• Servers
• File management software
• Multimedia software
• Presentation software
• Communication software
• Image editing software
• Project management software
• Programming software
• HTML editing software
• Website creation and management software
• Web service design
• Business diagram software
• Database software
• Programming languages
• Software development
• Spreadsheet
• Data analysis software
• Java
• MS Office
• MS Windows

Area of work experience

• Information technology (IT) service delivery

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Manual dexterity
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Innovation
• Analytical
• Proactive

Health benefits

• Health care plan

Other benefits

• Other benefits