Digital Tech Specialist

Work Location :

Markham Ontario Canada

Hours : 37.5

Line of Business :

Personal & Commercial Banking

Pay Details : $47200 - $66600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description :

Start Date : Monday December 15th 2025

Training time & length : 10AM to 6PM Up to 16 weeks of training

Location : 3500 Steeles Ave. E. Markham Ontario

KEY ACCOUNTABILITIES

CUSTOMER

• Create an exceptional customer experience with every client interaction and contribute to the ongoing improvement of the overall customer experience by ensuring advice service and inquiries and / or issues are managed promptly and effectively under all conditions
• Identify customer needs and determine solutions to customer problems
• Use ability to discover and advise on meeting / exceeding customer needs by asking curious questions
• Offer comprehensive product knowledge and / or guidance as it relates to their respective business area
• Ensure customer / partner problems are handled appropriately the first time escalating issues when necessary
• May identify cross-sell opportunities and / or refer customers / partners to internal Bank partners
• Expected to meet the needs of customers / partners by offering advice / guidance based on their total financial situation and possessing a thorough knowledge of customer / partner life cycle needs
• Identify cross-sell opportunities and / or refer customers / partners to internal Bank partners
• Complete a broad range of financial transactions (e.g. withdrawals bill payments and / or other transactions as necessary) in an accurate and efficient manner
• Identify customer needs and determine solutions to customer problems particularly as it relates to digital banking products and services

SHAREHOLDER

EMPLOYEE / TEAM

BREADTH & DEPTH

EXPERIENCE & EDUCATION

Who We Are :

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information :

Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process

Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only) :

Sans Objet

Required Experience :

IC

Key Skills

Civil,Bidding,GIS,Capital Market,Cement,Agricultural

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 47200 - 66600