Care Designer

A Career with Purpose and Heart

YOU LOVE COMING TO WORK. GROW AND DEVELOP WITH US, DOING WHAT YOU LOVE.

Happier Aging Philosophy

At Nurse Next Door, we believe that getting older doesn’t have to feel sad or helpless. Instead, aging should be celebrated. That’s what we call Happier Aging. We bring Happier Aging to everyone : ourselves, our team, our community and the world. Happier Aging starts with you.

Caregiving as a Career

We are redefining the home care industry and are a career destination in North America. We believe in Caregiving as a Career : a career that is respected, valued and offers personal professional growth opportunities.

Caregiving as a Career starts with our People Promise, entered in the belief that you can thrive at work and have fun along the way. This is what we are all about.

We form genuine relationships and support our team members to achieve their wildest dreams through leading with care, our Bold Kindness philosophy.

At Nurse Next Door we help seniors stay in their homes for as long as they choose, and our real talent is caring and connecting to seniors’ hearts. We have a mission to help seniors continue doing what they love most. We are driven by Bold Kindness, a culture and leadership philosophy that reflects a kinder, more compassionate way of developing people. We are not just another homecare company fulfilling daily tasks, we are a company that admires people and seeks to make a difference in everything we do. By working at Nurse Next Door you will be part of a growing company that is helping seniors do what they love again – that is Happier Aging! As a member of the Nurse Next Door team you understand how to hustle with heart – this is essential.

You enjoy working collaboratively with a high degree of autonomy and thrive by seeing results. You are a self led leader who takes responsibility for your own actions. You live and breathe our People Promise – you love coming to work and are having fun along the way!

As a Care Designer you are responsible for the day to day operations related to driving business results leading the caregiving and client experience. You drive growth through the following duties and responsibilities :

Consult Conversion

• Conducts Caring Consults, assesses Clients with respect to physical, emotional and environmental needs and advises on Client care; achieves conversion goal of 90%
• Drives business interest by engaging in relationships with community leaders and professional organizations to establish long term relationships that will translate into word of mouth and professional referrals
• Develops, promotes and ensures high quality, innovative customer service
• Acts as advisor in Caring Consult to ensure that Client and Client contacts have all information required

Client Care Delivery and Experience

People Leadership

Scheduling Collaboration

Administration

Availability

Business Relationships

Key Metrics

Qualifications

Experience Requirements

#J-18808-Ljbffr