Change Manager - Georgian Bay Information Network (GBIN)

POSITION TITLE : CHANGE MANAGER DEPARTMENT : GEORGIAN BAY INFORMATION NETWORK (GBIN)

LOCATION : BRIGHTSHORES

UNION : NON-UNION

STATUS : FULL-TIME, TEMPORARY (1.0 FTE) – UP TO 24 MONTHS

CLOSING DATE : AUGUST 9, 2024

POSITION SUMMARY

The seven health-partners in the Georgian Bay Information Network (GBIN) recognize that a major, system-wide clinical transformation is needed to achieve high quality patient care, with evidence based integrated technology solutions across the system. This clinical transformation will meet information needs of both the health partners and the region. GBIN, a shared Health Information System, will support the “patient centered, clinically aligned, digitally transformed care” vision identified by the partners’ clinical leadership.

The Change Manager (CM) works toward ensuring that future HIS users understand and embrace the need for change and support the planned new ways of working : new processes; new workflows; new medical content; potentially new operating model. The CM needs to identify where there is resistance or likely resistance to change, and develop strategies to address concerns, and win users over.

This role will primary work remote with the occasional onsite requirement for training, go-live support or transformation meetings.

QUALIFICATIONS / SKILLS / ABILITIES

• Undergraduate Degree in Health Sciences, Leadership, Business, Quality, Psychology, or Project Management
• CCMP or Change Management Certification preferred
• Coaching / facilitation certification
• Teaching and training certification
• Professional experience in a similar role, preferably in a complex healthcare setting
• HIS experience – at least 1 prior implementations or long-term experience with HIS support
• Strong communication skills
• Strong Change Management experience
• Strong experience with training programs
• Past success with large-scale system projects
• Communicate with people effectively
• Motivate team members
• See the positive in what is new and different
• Focus on what the system does and not what it does not do
• Approach problems constructively by focusing on how to move the project forward
• Motivate team members
• Show appreciation for the team’s efforts
• Appropriately match team member skills to team responsibilities
• Match organizational needs to the system’s functionality
• Explore and analyze alternatives
• Recent satisfactory performance and attendance record
• Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes