Talent.com
Randstad Canada
Customer Service RepresentativeRandstad Canada • Waterloo, Ontario, CA
Customer Service Representative

Customer Service Representative

Randstad Canada • Waterloo, Ontario, CA
30+ days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description
Are you ready to be the reassuring voice millions of Canadians trust? We are seeking a Client Care Representative (English) to join our dynamic Contact Centre team as a Client Wellness Champion, providing essential service to clients and providers regarding our Group Benefit products.

Why You'll Love Working with Us:
* Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8 AM and 8 PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
* Work-Life Balance: This is a hybrid position requiring working from the office at least 2 times per week. Quantity and fixed days per week subject to review.

Position: Customer Service Representative
Shift: Full-Time
Salary: Competitive payrate
Contract - 6 months (potential contract to hire)
Location: Hybrid role meaning work site is Waterloo King on Wed+Thurs, WFH M-T-F
Daily Work hours (e.g. 9 am – 5 pm): Can be any 8-hr shift between 8am-8pm (8-4, 9-5, 10-6, 12-8)

Advantages
Hybrid role
6 months contract
Possibility of extension
Potential contract to hire
Full time hours

Responsibilities
- Our supportive leaders are looking for talented customer service individuals that will:
- Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.
- Analyze and find solutions to client problems in a friendly and proactive way.
- Provide Clients and advisors with additional information on products & services in support of their financial and health goals.
- Ensure our Clients and advisors have the right information taking the right amount of their time.

Qualifications
- You are customer service oriented, tech-savvy, like to solve problems and thrive in a fast-paced environment.
- You possess strong written and verbal skills, with ability to identify the reason for the call and relay accurate information in a clear and understandable format

Assets:
- Previous customer service or call centre experience
- Previous experience with current systems/programs
- Overtime may be required based on service demands

Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP).

Summary
If you are a compassionate and skilled professional seeking a challenging and rewarding career, we encourage you to apply. Join this team and contribute to a positive impact on the lives of others.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Create a job alert for this search

Customer Service Representative • Waterloo, Ontario, CA

Similar jobs

Customer Service Representative at Linamar

Salford GroupSalford, ON, CA
Full-time

Become a Customer Service Representative at Linamar's Salford Group, providing top-notch support for agricultural equipment.Leverage your experience to assist customers effectively while thriving i... Show more

 • Promoted

Customer Service Representative (Fixed Term)

LCBO (Liquor Control Board of Ontario)New Hamburg, ON, CA
Temporary

Location Address: 366 Waterloo Street, New Hamburg.Summer Customer Service Representatives are needed for the period between May 4, 2026 and September 7, 2026.The role is on‑site at the LCBO retail... Show more

 • Promoted

Bilingual Customer Service Representative

Home Hardware Stores LimitedSt. Jacobs, ON, CA
Full-time

We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.Where Customer Service Meets Excellence.As a Bilingual Customer Serv... Show more

 • Promoted

Bilingual Customer Service Representative (Retail)

Empire Lifewaterloo, on, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Bilingual Customer Service Specialist - MC Commercial Inc.

MC Commercial Inc.waterloo, on, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted

Order Desk/Customer Service Representative (St. Jacobs)

Art's Auto ElectricSt. Jacobs, ON, CA
Full-time

Customer service representatives at the order desk will be responsible for handling the sale of merchandise, order fulfillment; and responding to general inquiries about products, parts and service... Show more

 • Promoted

Contract Customer Service Role at Salford

Linamar CorporationSalford, ON, CA
Temporary

Join Salford Group as a Customer Service Representative on an 8-month contract.Use your technical expertise to assist customers and provide swift resolutions to their inquiries.This role at Salford... Show more

 • Promoted

Supervisory Role in Customer Service

Shoppers Drug MartTillsonburg, ON, CA
Full-time

Enhance customer service in your community as a Front Store Supervisor.Oversee cash operations, staff training, and merchandising to create a great shopping experience.In this essential role, you w... Show more

 • Promoted

Customer Service Representative

Linamar CorporationSalford, ON, CA
Temporary

Customer Service Representative (8‑month contract).The Customer Service Representative role is essential in providing top-tier support for all Salford products and assisting customers with their ne... Show more

 • Promoted

Financial Services Sales Representative

Kognitive Marketing IncTillsonburg, ON, CA
Full-time +2

Kognitive Sales Solutions is growing its in-store sales team and we are looking for driven, personable individuals who thrive in a retail environment.In this role you will work inside a major Canad... Show more

 • Promoted

Bilingual Customer Service Specialist

MC Commercial Inc.waterloo, on, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted

Bilingual Customer Service Representative

RWAM Insurance Administrators Inc.elmira, on, Canada
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.RWAM Insurance Administrators Inc.This range is provided by RWAM Insurance Administrators Inc.Your act... Show more

 • Promoted • New!

Customer Service Representative

Salford GroupSalford, ON, CA
Full-time

Customer Service Representative.The Customer Service Representative role is essential in providing top-tier support for all Salford products and assisting customers with their needs.This role requi... Show more

 • Promoted

Customer Service Associate Scotiabank Tillsonburg

Scotiabanktillsonburg, on, Canada
Full-time

Drive customer engagement with Scotiabank as a Customer Experience Associate in Tillsonburg, Ontario.Focus on customer needs by facilitating transactions and promoting self-service banking.You will... Show more

 • Promoted • New!

Financial Services Sales Representative

Kognitive Sales SolutionsWoodstock, Oxford County, CA
Full-time +2

Kognitive Sales Solutions is growing its in-store sales team and we are looking for driven, personable individuals who thrive in a retail environment.In this role you will work inside a major Canad... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifewaterloo, on, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Customer Service Representative

Bank of MontrealWoodstock, Oxford County, CA
Part-time

Application Deadline:05/13/2026Address:534 Dundas StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects.Identifies customer needs and prov... Show more

 • Promoted

Call Center Agent / Customer Service Representative – Waterloo, ON – HGS

Hinduja Global SolutionsSt. Jacobs, ON, CA
Part-time

HGS is looking for enthusiastic customer service representatives to service our client's support needs during World Cup 2026! If you're a football fan or just looking for a great summer job - we'd ... Show more

 • Promoted

Remote Sales Representative

Spade RecruitingWaterloo, Canada
Remote
Permanent

We are a well-established provider of supplemental benefits, dedicated to delivering value, transparency, and exceptional service to working families.Our team is growing, and we are currently seeki... Show more

 • Promoted

Customer Service Role at Town of Tillsonburg

Town of TillsonburgTillsonburg, ON, CA
Full-time

Deliver steadfast customer service as a Representative in Tillsonburg, Ontario.Your expertise will facilitate effective communication across various services, including utility payments and municip... Show more