Job Description
In your new role as our Assistant Manager at our site, you will lead and direct our culinary and housekeeping team through their daily activities, supporting the General Manager. You will drive a strong safety culture as well as lead a customer service focused team.
- Management / Supervision of Services and / or Projects : Directs the daily activities or Food or Soft service in-unit; ensures the work / projects are completed on time, within budget, and at required standards. Regularly inspects and audits work. The Manager assigns resources, including labour, materials, and equipment, to optimize project efficiency and effectiveness.
- Client / Customer Service : Supervises / schedules the work of a single large team or multiple teams of workers, semi-skilled and / or skilled workers who perform dissimilar / specialized work. Plans and prioritizes team’s work to meet client service delivery needs and manages complex schedules / plans. Conducts routine costing analysis to support service delivery needs, and manages complex schedules / plans. Ensures required reporting / logs are maintained according to client / corporate / regulatory body standards. Accountable for quality / safety of variable / specialized skilled work performed by the team. May manage special projects / events. May conduct self-directed high complexity skilled work according to schedules / plans.
- Continuous Improvement : Recommends and develops functional area procedure and process and service delivery change / improvements, and provides input to the development / improvement of policies. Manages / delivers functional area continuous improvement initiatives. Promotes innovation / continuous improvement within own functional area.
- HR-Related Administration : The manager participates and assists in recruitment, selection, hiring, and onboarding, and may deliver approved disciplinary or termination actions. Assesses the performance of team members, offering feedback and guidance to support individual growth.
- Safety & Risk Management : Accountable for ensuring functional areas and vendors / suppliers’ adherence to risk management / safety practices / procedures / policies and safety issues are identified / reported. Ensure proactive identification, reporting, and resolution of function-specific risks and safety issues. Supervises root cause analysis process and provides corrective action recommendations. Emergency / Incident Management : identifies technical / safety emergencies and follows proces and procedures for containment and / ornotification. Provide input to emergency / contingency plans. Supervises emergency response for functional area.
Qualifications
Post-secondary education in food / nutrition, business, hospitality, or related fields. Equivalent education and experience may be considered.2 years experience in food / nutrition / soft or a related technical field.1 year of supervisory or managerial experienceCSNM Designation is a very strong assetIntermediate level proficiency in MS Office suite (Excel, Work, PPT)Strong communication skills, written, verbal, and interpersonalStrong organizational, problem solving and multi-tasking skillsStrong people management and customer relationship skillsProven experience and success in the hospitality service industryAdditional Information
What Makes Sodexo Different :
Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer :
Flexible work environmentCompetitive compensation & great employee benefitsTraining and development programsCountless opportunities for growthCorporate responsibility & sustainabilityAn award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more!Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Thank you for your interest in Sodexo.
Please note that only those candidates under consideration will be contacted.
Curious to learn more? Discover why Sodexo is more than just a job - follow us on social!
Instagram : @SodexoCanada
LinkedIn : Sodexo Canada Careers
Facebook : Sodexo Canada
SodexoSJS