Guest Experience Manager

Taps Public House is hiring a highly skilled Guest Experience Manager!

Are you passionate about creating an engaging and fun environment for guests? Do you thrive in a dynamic setting where you can engage with customers and ensure they have a loving and enthusiastic experience?

Taps Public House, a renowned restaurant in Mississauga, Ontario, is looking for a motivated individual to join our team as a Guest Experience Manager. As a key player in our establishment, you will have the opportunity to oversee and enhance the overall guest experience, ensuring that every visit is memorable. By joining us, you will have the chance to work in a vibrant environment where you can develop your skills and be part of a team that values quality and connection.

Key Responsibilities:

• Manage and lead a team of enthusiastic staff members
• Ensure exceptional customer service and resolve any guest issues promptly
• Coordinate and oversee events and special promotions
• Maintain a welcoming and engaging atmosphere for guests

Qualifications:

• Previous experience in the food & beverage industry
• Strong communication and interpersonal skills
• Ability to work weekends, holidays, and various shifts
• High school degree or equivalent

Benefits:

• Flexible schedule
• Paid time off
• Health, dental, vision, life, and disability insurance
• Employee discount
• Paid training
• Tips supplement

Location: Mississauga, Ontario

Taps Public House is an interactive space for guests to see and be seen, to engage and connect over something we all have in common—amazing food and drinks. We are purveyors of quality food and libations, creating unforgettable memories in Mississauga, Ontario.