H&M Sales Advisor

About the Role

As a Sales Advisor, you will provide excellent customer service, welcoming and guiding customers through the store to actively sell our products and offering support and guidance. You will use your fashion and product knowledge to give customers the information they need for the best experience. Additionally, you will handle garment refill & care, presentation, and contribute to a clean and tidy sales floor and back-of-house, working closely with the store team to deliver an excellent customer experience.

Responsibilities

• Provide excellent customer service : welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct service.
• Engage and converse with customers to provide a great experience.
• Guide customers through fashion trends, stories & products in all areas of the store.
• Effectively promote and sell our products.
• Actively promote our Customer Loyalty App (Hello Member) & in‑store sustainability initiatives.
• Represent yourself and the H&M brand positively in all interactions.
• Support commercial or operational actions to reach sales targets with the store management team.

Fashion & Trend Awareness

Team & Development

Retail Operations / Visual & Commercial Execution

Qualifications

Why You'll Love Working at H&M

Additional Information

Pay Status : Salary

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https : / / hm.ethicspoint.com, and use Ask a Question.

Inclusion & Diversity

H&M is part of H&M Group. We are determined to create and maintain inclusive, diverse and equitable workplaces. Our teams combine knowledge, experience, and ideas. Diversity leads to a positive impact on how we address challenges and interact with colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

Company Description

H&M is a fashion brand offering the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.

Seniority level

Entry level

Employment type

Part-time

Job function

Other

Industries

Retail

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