Fairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle. This is a once-in-a-career opportunity to help redefine a world-class destination blending nature luxury and heritage into a reimagined guest experience.
Reporting to the Director of Golf Operations with a dotted line to the Director of Sales & Marketing the Golf Group Sales Coordinator to support the seamless execution of golf groups and tournaments. This role is essential in growing revenue on the books enhancing guest experience and supporting curated tournaments and group experiences that stimulate incremental demand.
If you thrive in a fast-paced operational environment enjoy cross-department collaboration and take pride in delivering flawless experiences on the course wed love to hear from you.
What Youll Be Doing :
Golf Group Sales & Tournament Coordination
- Coordinate all golf-related logistics for contracted group business including tee-time planning tee-sheet management pairings scoring formats signage cart staging and on-course activations
- Act as the primary on-site contact for golf groups and tournaments ensuring a seamless and luxury-aligned guest experience
- Prepare and distribute detailed group resumes and Banquet Event Orders to all hotel departments including Golf Operations Sales & Catering Events Food & Beverage and Front Office
- Support the execution of corporate golf days golf media tours incentive programs charity tournaments and group experiences
Event Execution & Guest Experience
Coordinate day-of tournament and group logistics including registration flow scoring support prize tables sponsor activations and VIP handlingAnticipate and resolve operational challenges in real time escalating appropriately to ensure service recovery and guest satisfactionEnsure all group and tournament experiences align with Fairmont service standards and luxury brand expectationsRevenue Enablement & Optimization
Identify and support approved upsell opportunities (e.g. food & beverage experiences corporate branded merchandise sales lessons activations) in collaboration with Golf Operations and Food & BeverageProactively identify and prospect opportunities for new golf group and tournament revenue that does not include guest rooms particularly during shoulder seasons (e.g. local corporate golf days charity tournaments hosted experiences leagues) and collaborate with Sales to advance viable opportunitiesProvide post-event recaps and operational insights to support repeat business and continuous improvementSupport revenue optimization by ensuring accurate execution of contracted inclusions minimum spends and service commitmentsEmbrace the Fairmont brand promise and luxury in your role and in all your interactions.Foster an inclusive environment where every individual feels valued and respectedOther duties as assignedQualifications :
Your experience and skills include :
25 years of experience in golf operations event coordination or luxury hospitalityStrong organizational skills with exceptional attention to detailProven ability to manage multiple groups and events simultaneouslyConfident professional communication style with internal teams and high-expectation clientsAbility to remain calm and solutions-oriented in a fast-paced weather-dependent environmentFamiliarity with golf operations tee-sheet management and event logistics preferredWillingness to work flexible hours including early mornings evenings weekends and peak-season schedulesBased in Jasper or open to relocationMember in good standing of PGA of Canada is recommendedExperience with Golf Genius Tournament Software Lightspeed Opera Sales & Event Management software is an assetAdditional Information :
Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits :
Subsidized staff accommodation assistance providedSalary Range - : $55000 to $60000 per annum based on skills and experience.One complimentary meal per shift in our staff cafeteriaEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise & Whistler (subject to availability)Comprehensive wellness platform for employee mental health and wellbeing supportDiscounts while using our resorts Food & Beverage Outlets Fitness Centre and Fairmont Jasper Park Lodge Golf CourseAutomatically added to our resorts Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with AccorApply Today : Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence :
Remote Work :
No
Employment Type : Full-time
Key Skills
Abinitio,Defense,General Employment,Marine Services,Data Analysis,Architecture
Experience : years
Vacancy : 1