Senior Account Executive

Make a difference in a growing innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Senior Account Executive you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes get ready to love it here!

What youll be doing:

• Maintain and update the Account Plan ensuring accuracy in customer data (opportunities risks relationships etc.)
• Work with corporate customers to develop annual program plans and participate in customer meetings and wellness committees
• Provide consultations on psychological health wellness and employee issues to HR departments wellness committees and leadership teams
• Develop and implement strategies to meet customer objectives and utilization targets
• Manage customer expectations provide resolutions and oversee quality assurance and education processes
• Handle contract documentation renewals and retenders to ensure timely and profitable outcomes
• Analyze customer data and create custom reports highlighting trends outcomes and opportunities
• Achieve annual retention and growth targets through upsell cross-sell and renewal/retender strategies
• Identify upsell and cross-sell opportunities leveraging knowledge of customer needs and Homewoods service offerings
• Support Business Development and Sales teams on RFPs and other growth initiatives
• Maintain accurate records in Salesforce CRM and ensure alignment with account and engagement plans
• Prepare and participate in customer meetings conducting internal prep meetings and gathering necessary materials
• Collaborate with internal teams to ensure seamless service delivery and address customer needs effectively

What were looking for:

• 2-year diploma in Marketing Business Administration HR or other relevant discipline
• 2-4 years experience in a professional business to business sales and/or account management environment
• Ability to apply critical analytical thinking and creativity when developing customer-focused solutions
• Excellent verbal listening and written communication skills in English; French skills an asset
• Strong business acumen and unbridled curiosity
• Strong customer service problem solving and negotiating skills
• Excellent organizational skills and a strong attention to detail
• Excellent presentation and meeting facilitation skills
• Ability to work independently as well as contribute to team objectives
• Proficient with Microsoft Office and CRM software (Salesforce)
• Valid drivers license access to vehicle and the ability to travel

Why work with us

Homewood Health is Canadas largest and leading service provider for medically focused evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence integrity collaboration and innovation. Our people make a difference!

As an equal opportunity employer Homewood Health is committed to employment accessibility diversity equity and inclusion. For this reason we encourage applications from members of equity-seeking groups including women racialized and indigenous communities persons with disabilities and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.

#homewoodishiring

Required Experience:

Senior IC

Key Skills
Sales Experience,Direct Sales,B2B Sales,Public Relations,SAAS,Account Management,Product Demos,Salesforce,Outside Sales,CRM Software,Enterprise Sales,negotiation
Employment Type : Full-Time
Department / Functional Area: Sales
Experience: years
Vacancy: 1