Front Desk Agent

Please apply directly to this website >>> -board/jobs/817/front-desk-agent/sioux-narrows-on

Job Duties:

Maintain an inventory of vacancies, reservations and room assignments

Register arriving guests and assign rooms

Provide an amazing first impression for guests and upsell rooms if possible

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available and respond to guests' complaints

Offer additional accessories and items for purchase so guests know where to buy things they will need during their stay

Escalate issues to supervisor or manager to ensure guest satisfaction

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Present statements of charges to departing guests and receive payment

Other duties that apply

Requirements

Job Requirements:

Previous front desk experience at a resort is an asset

Comfortable answering phones, emails and any other correspondence needing a reply

Work well independently and part of a team

Amazing customer service ability

Strong retention of information is an asset to remember guest preferences

Computer skills are an asset

Previous experience taking payments through cash or card is an asset

Willing to work all days of the week including holidays

Able to start work early and work late if required

Excellent hygiene and presentable is required on shift

Benefits

Benefits Package:

Accommodation available for 175 bi-weekly and 3 meals per day included.

Please apply directly to this website >>> -board/jobs/817/front-desk-agent/sioux-narrows-on