NURSE MANAGER

Responsibilities

Develops and implements the 6-week staffing schedules by the nursing support clerks to ensure accurate and timely completion of the schedule.

• Reviews consistent care assignments to ensure continuity of care and appropriate allocation of nursing resources according to resident acuity and staff skills and in accordance with approved staffing levels and the Collective Agreement.
• Regularly reviews work routines to promote efficiency and effectiveness in nursing care and services.
• Conducts critical incident and complaint investigations and follow up.
• Addresses residents / family concerns / complaints and follow up to resolve issue(s). Ensures mandatory education, monthly audits and annual program evaluation are completed according to schedule.
• Leads the implementation and evaluation of abuse and critical incident inspection protocols, audits, implementation and evaluation of voluntary plans of action and orders.

Reviews trends and conducts unit analysis of complaints, abuse and critical incidents; communicates results; collaborates and develops improvement plan.

• Chairs monthly unit meeting to share information, addresses unit operational and clinical issues, discusses opportunities for quality improvement, communicates safety and security procedures and discusses new policies and procedures.
• Monitors the quality of care and services delivered to residents through effective quality improvement activities.
• Oversees and monitors referrals to other health care facilities and services, e.g. Specialty Medical and Dental Services, Active Treatment Hospital, Home Care Program.
• Takes action to ensure resident safety; reports and conducts investigation of unsafe practice, resident abuse, or professional misconduct;

documents incident in accordance with policy.

• Ensures the development of unit supply quotas and ensures that the unit is properly supplied with all required material and equipment and provides advice and assistance to the Director of Care / Nursing regarding planning and control to meet such needs.
• Collaborates with Director of Care / Director Nursing to approve salary increments as warranted, authorizes, and effectively controls the overtime work and casual time-off of such staff.
• Assesses and monitors unit expenditures on a predetermined basis and completes the appropriate variance reports.
• Designs and co-ordinates modified work assignments and prepares evaluations on a weekly basis.
• Strengthens and supports safety culture and internal responsibility system (IRS) facilitating the integration of safety strategies into all planning, training, implementation, and evaluation.
• Identifies work performance problems and initiates appropriate corrective action including training / re-training, counselling and disciplinary action and referral to counselling services.

Key Qualifications :

Your application must describe your qualifications as they relate to :

• Bachelors in Nursing and certification in Nursing Administration or equivalent management experience as per Ontario Regulation 79 / 10 made under the Long-Term Care Homes Act, 2007.
• Must be a Registered Nurse in good standing with the College of Nurses of Ontario or another College of Nurses with ability to obtain registration as a Registered Nurse in the Province of Ontario.
• Considerable experience in motivating, leading, supervising or managing registered and unregulated staff in a large sized Long-Term Care unionized environment.
• Considerable experience in geriatric and / or rehabilitation nursing.
• Considerable experience working with residents with dementia and mental health issues.
• Knowledge of the legislation in Long-Term Care, as well as any other pertinent legislation that influences the operations of a Long-Term Care home, such as;

Long-Term Care Homes Act (O.Reg.79 / 10), Residents Bill of Rights, Employment Standards Act, Occupational Health and Safety Act, etc.

• Knowledge of Resident Assessment Instrument Minimum Data Set (RAI-MDS) 2.0.
• Ability to achieve positive clinical outcomes through quality improvement and change management.
• Ability to deal effectively and courteously and build and maintain effective relationships and partnerships with a diverse range of stakeholders including residents, families, community groups, elected officials and senior managers, as well as work effectively within interprofessional teams.
• Ability to manage competing priorities and demands in a rapidly changing environment.
• Ability to effectively communicate both verbally and in writing at a (senior) management level with excellent presentation skills.
• Ability to handle confidential and sensitive information with discretion and tact.
• Ability to promote and foster effective teamwork and establish excellence in a customer service-oriented environment.
• Ability to effectively manage and lead change within a complex organization from inception to implementation.
• Proficient in the use of various computer applications including Microsoft Office Suite.
• Good interpersonal, problem solving and conflict management skills.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
• Master's Degree Preferred.
5 days ago