Lead Recruiter at Creative Circle | Experienced Graphic Designer
Design Researcher
Duration: 12+ months
Location: Hybrid, 4 days in office, downtown Toronto
Rate: $58‑62/hr (T4 rate)
Overview
Join a high‑performing mobile design team focused on delivering exceptional experiences within the Channels & Platform pillar of a leading mobile banking app. You'll collaborate across squads to shape user‑centered solutions that align with strategic product goals and client needs.
Key Responsibilities
- Collaborate with two mobile design squads to deliver cohesive and impactful user experiences.
- Identify and define client needs using a variety of research methods and tools.
- Analyze the competitive landscape to uncover business opportunities.
- Facilitate workshops throughout the design process to align teams and generate insights.
- Partner with product managers to connect strategy with client needs.
- Lead and participate in user testing to validate design decisions.
- Present design work to cross‑functional teams and stakeholders.
- Actively give and receive feedback to improve design outcomes.
Must‑Have Skills
- 7+ years experience as a Design Researcher
- Ability to clearly articulate client and business problems, and formulate research questions based on gaps.
- Strong understanding of appropriate research and testing methods for different types of questions.
- Ability to evaluate competitive trends and identify strategic opportunities.
- Familiarity with iOS and Android design patterns and trends.
- Experience identifying what to research, test, and measure in production‑and interpreting the results.
- Work alongside a team of seasoned designers (10+ years experience across IxD, VisD, CD).
- Build strong relationships with product and development teams to foster cross‑functional collaboration.
- Contribute to a culture of shared learning and continuous improvement.
- Conduct and synthesize secondary research.
- Collaborate with teams to identify knowledge gaps and define research questions.
- Plan and execute generative and evaluative research.
- Monitor post‑release performance and guide usability testing.
- Facilitate workshops and present findings to stakeholders and leadership.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Seniority level
Not Applicable
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Staffing and Recruiting