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Business Systems Analyst - Marketing Technology

Finance Professionals Inc.Toronto, ON, Canada

1 day ago

Job type

Job description

Typical Day in Role :

Facilitate requirements gathering and design sessions with multiple stakeholders to extract

requirements and turning them into use cases, business rules, user stories, sequence diagrams and

process flows

Determines operational objectives by studying business functions; gathering information;

evaluating output requirements and formats.

Improves systems by studying current practices; designing modifications.

Recommends controls by identifying problems; writing improved procedures.

Monitors project progress by tracking activity; resolving problems; publishing progress reports;

recommending actions.

Maintains system protocols by writing and updating procedures.

Directing day-to-day activities in a manner consistent with risk culture and the relevant risk

appetite statement and limits and communicate it throughout the team

Create an environment in which your team pursues effective and efficient operations of their

respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business

controls to meet obligations with respect to risk and compliance

Candidate Requirements / Must Have Skills :

1. 8+ years of previous experience as a Business Systems Analyst / Business Analyst, experience in

large enterprise organizations, FI preferred

2. 1-2+ years of experience with planning / analysis of business requirements for system changes

and enhancement

3. Experience working cross-functionally with a variety of end-users.

Nice-To-Have Skills :

1. Experience with any of these an asset (please list which) : GTM-Tech and MarTech similar or

comparable to Salesforce Data Cloud, Twilio, SAP Customer Data Platform, Salesforce Marketing

Cloud, Braze, Adobe (RT-CDP, AEP) MS Dynamics 365 Customer, and Dynamic Yield

2. Experience working with GTM Teams (Marketing, Sales, Data Analytics, Sales Ops, Revenue Ops

etc.)

3. Experience with Jira / Confluence

Soft Skills Required :

Excellent written, presentation, and verbal communication skills to be able to work well with

technical peers and business stakeholders at different levels within the organization

Excellent interpersonal skills to be able to collaborate and work closely with external vendors

Ability to analyse complex situations and problems and do the necessary research using multiple

sources of information to arrive at innovative solutions

Ability to work as part of a team, as well as work independently or with minimal direction

Good time management and organizational skills to effectively manage high-scale project