Description
The Associate Manager Release Management will be a key component of the IT ERP Capabilities Team. The role will implement and report against KHC Release Management principles.
Primary Responsibilities
Develop and maintain release management standards and documentation.
Ensure adherence to Kraft Heinz global IT standards and procedures while employing continuous improvement of Release Management processes, tools and repositories
Manage SAP outages with cross functional global teams and provide appropriate communication including associated impacts
Coordinate cutover through SAP landscape (F / D->
Prod)
Facilitate Hypercare for major releases, implementations, and other projects
Leads monthly releases including coordination with Change Management and Test Hub
Perform routine transport management activities including guidance and approvals
Contribute to development of annual and forward planning release calendars including publication and communication of changes
Participate in CAB, GCC, etc. to provide input and guidance as pertains to Release Management, including presentations as applicable.
Maintain relationships and orchestrate work between different teams at different locations during cutover and project release activities.
Provide release reporting metrics and follow-up of over-due / abandoned items.
Maintain release repositories including associated documentation (timelines, build metrics, testing, status reporting, etc.)
Additional contributions, with possibilities to lead, include :
Present release status at weekly Leadership meetings
Identifying and reporting upon release risks / issues identified from Release perspective
Identify and define release scope with IT leads and Project Managers
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
Report upon and conduct Release Readiness reviews, Milestone Reviews, and Business Go / No-Go reviews
Define, coordinate and facilitate Technical Go-live activities per plans and checklists
Appetite for Success :
Project & Process Management
Vendor Relationship Management
Influencing and Negotiating
Acting as an Owner
Problem solving and Critical thinking
Thrive in a results-driven environment
Effective communication and troubleshooting skills, relationship building skills, and work effectively in a team environment with both local and remote teams
Advanced interpersonal, oral, and written communication skills, and able to multitask effectively
Qualifications
Team Leadership and management of cross functional teams
Experiences working in multinational companies operating in the consumer goods environment
Proven track record of successful assignments and positive results
Support through different time zones with geographically dispersed teams and clients
Experience with testing methodology, subject areas and activities, including test planning, preparation, execution and reporting
Strong leadership capabilities and excellent interpersonal, verbal and written communication skills
Experience in handling and leading escalations and managing resolution of critical issues
Experience in coordination with PMO and aligning on methodology and process
Experience in HP Quality Center is highly preferred
SAP S4 and Legacy application knowledge a plus.
Location(s)
Toronto - Queen's Quay - Headquarters
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