Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

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SUMMARY

The Quality Manager shall promote the commitment to continuous process improvement through quality initiatives throughout the company. The role of the Quality Manager is to prepare and submit the quality contract deliverables under his responsibility and to support operations in their daily activities related to quality which includes being the point of contact for all audit activities. The Quality Manager has the responsibility and authority for ensuring that a Quality Management System for BGIS is established, implemented, maintained and updated in accordance with ISO 9001 / 2015 and all current revisions.

KEY DUTIES & RESPONSIBILITIES

• Develop, maintain and continuously improve BGIS quality management system;
• Promote the usage and maintenance of the online repository for the official documents (SDR); Responsible for quality management-related processes and procedures;
• Train team members in basic and advanced quality and internal auditing courses;
• Conduct internal audit mandates as described in the multi-year internal audit plan;
• Document high level technical files;
• Develop root cause analysis and action plans;
• Assist team members with supply chain management through the implementation of a new service provider audit system
• Manage the BGIS non-conformance, opportunities for improvement and incident processes and ensure they are properly reported and managed, including working with our Client on implementing new standards;
• Support writing, implementing and maintaining corporate and client specific policies and procedures with regards to quality;
• Provide liaison to the clients on quality related matters;
• Provide direction to internal departments on quality system issues and requirements;
• Manage a team of quality advocates and provide guidance on ongoing quality initiatives
• Other duties as assigned

KNOWLEDGE & SKILLS

Licenses and / or Professional Accreditation

Work Location

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at . Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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