Patient Registration Clerk, (CUPE) (10546)

Overview

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Who you are

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills. 48_Scheduling Created with Sketch.

Schedule

The successful candidate must be available to work all shifts, 8 hours during the week (0730-1530, 0800-1600, or 1500-2300,) and 12-hour shifts on the weekend 0700-1900. Please note schedules are subject to change based on operational needs, candidates must be able to work all shifts if necessary due to operational needs. 48_Budget Created with Sketch.

Compensation

Salary Grid: UCC 08: per hour

Responsibilities

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Administration

As the successful candidate, you will be responsible for registering patients for all hospital visits, answering telephone inquiries, collecting demographic information from patients, completing patient insurance information and assisting with flow through the registration area. You will also be responsible for scheduling appointments and working in the clinics. 48_Operations Created with Sketch.

Operations

The Patient Registration Clerk is a valuable member of the Patient Access team and has a significant impact on the efficient and effective operation of the registration function.

Requirements

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Qualifications

Previous patient registration department experience in a hospital setting required. Demonstrated strong knowledge and understanding in patient registration. Experience with Meditech preferred. Bed allocation experience preferred. Well-developed keyboarding/computer skills with a minimum keyboarding speed of 45 wpm. 48_Creative Created with Sketch.

Initiative

Demonstrated good attendance and performance records with the ability to maintain these same standards. Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital-related policies, health and safety legislation and best practices and completing relevant mandatory education as required. 48_Assessment Created with Sketch.

Skills

Strong customer service focus. Strong interpersonal skills with an ability to work well in both a team environment and independently. Excellent communication, facilitative and problem-solving skills with attention to detail. Strong organizational skills with an ability to prioritize and manage multiple demands in a fast-paced environment.